What Happens at Your Door Site Measurement
Every Renovaid door is made to measure, so our team measures your opening before production. The visit takes about 10 to 15 minutes, you choose colours from real samples, and it is free when you go ahead with the order.
Why we measure on site
Door openings are not fully standard, even in HDB flats. A few millimetres decide whether a door slides smoothly, so we always measure ourselves, for HDB, condo and landed homes. We can't make a door from measurements taken by the customer.
How to book
- Fill in our site measurement form with your preferred date. Please give us at least 1 to 2 working days' notice.
- Send us a screenshot on WhatsApp, or just tell us you've submitted it. If the form is hard to fill in, send us your name, full address and preferred date on WhatsApp and we'll do it for you.
- Our admin WhatsApps you the time slot between 5pm and 8pm the day before. Timing follows our daily route plan, so we can serve more homes each day.
What happens on the day
- We measure the opening and check your existing frame.
- You choose your frame colour and panel colour from real samples. This is the best time to see the colours in your own home's light.
- We confirm the final price, including any size surcharge.
- If you're happy, you pay the deposit ($100 or 50%, whichever is higher) and your door goes into production.
How to get ready
- Someone from the household must be home, because the deposit is collected on the day. If nobody can be there, we'll arrange another day.
- Know roughly which door you want. Ask us on WhatsApp first if you're unsure. It keeps the visit short.
- Top hung bifold? Decide whether you want the bottom track. Once the door is made, this can't be changed.
- Toilet inside a bedroom? Think about an extra lock ($10 before production). A light bifold door can drift open when the bedroom aircon is on.
What it costs
Site measurement is free when you go ahead with the order. If the visit does not end in an order, a $40 transport fee applies. We don't offer no-obligation site visits, but questions on WhatsApp are always free.
Common questions
Is site measurement free?
Yes, when you go ahead with the order. If you don't proceed after the visit, a $40 transport fee applies.
How long does the site measurement take?
About 10 to 15 minutes if the choice of colour and design is quick.
Can I send you my own measurements instead?
Sorry, no. Door openings are not fully standard, so our team measures every opening before we make the door.
Can I choose the exact time?
Standard timing follows our route plan and is sent to you the evening before. For an exact time, you can book a fixed slot for $40: morning 9am to 12.30pm or afternoon 2.30pm to 5pm.
Does the owner need to be home?
Someone from the household needs to be home, because the deposit is collected on the day. Your interior designer or contractor alone is not enough.